1bit Privacy Policy

01 Who We Are

1bit operates the online gaming and sports betting platform accessible at 1bit.im. References to "1bit", "we", "us" or "our" throughout this policy refer to the platform and the team responsible for operating it. References to "you" or "the player" refer to anyone who accesses or uses any part of the platform, whether or not they have a registered account.

1bit is the data controller in respect of the personal information you provide when registering and using the platform. If you have any questions about how your data is handled, you can reach us through the contact details at the end of this policy.

02 Data We Collect

We collect different categories of information depending on how you interact with the platform. The main categories are set out in the table below.

We do not collect sensitive personal data such as biometric information, racial or ethnic origin, political opinions, or health data. If additional information is ever required for a specific compliance purpose, we will explain why it is needed and request your explicit consent.

03 How We Use Your Data

Personal data collected by 1bit is used only for legitimate purposes directly connected to operating the platform and managing your account. We do not use your data for purposes beyond those listed below without informing you first.

• Account management — creating, maintaining and securing your 1bit account.
• Payment processing — handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card payments.
• Identity verification — confirming your age and identity to comply with our responsible gaming obligations.
• Customer support — responding to your queries, resolving disputes and managing account issues.
• Fraud prevention and security — detecting and preventing fraud, money laundering, bonus abuse and unauthorised account access.
• Platform improvement — analysing usage patterns to improve the gaming and betting experience for all Pakistani players.
• Communications — sending account notifications, security alerts and, where you have opted in, promotional messages about bonuses and offers.

04 Payment Data

All financial transactions on 1bit are denominated in Pakistani Rupees (PKR). When you make a deposit or withdrawal through JazzCash, Easypaisa, Raast, bank transfer, bank card or a mobile wallet, we receive a transaction reference and the amount involved. We do not store full card numbers, mobile wallet PINs, or full bank account credentials on our own systems.

Payment data is processed through encrypted channels and handled in accordance with applicable payment security standards. Financial records are retained for the period required by our financial compliance obligations, after which they are securely deleted or anonymised.

05 Cookies & Tracking

1bit uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. Cookies are small text files stored on your device when you visit the site. They do not contain personally identifiable information on their own, but they help us recognise your browser on return visits and maintain your session while you are logged in.

• Essential cookies — required for the platform to function. These cannot be turned off without breaking the site.
• Session cookies — keep you logged in during your visit and expire when you close your browser.
• Analytics cookies — help us understand which pages and games are most used, so we can improve the platform. Data from these cookies is aggregated and not linked to individual accounts.
• Preference cookies — remember settings you have chosen, such as language or display preferences.

Most browsers allow you to control or disable cookies through their settings. However, disabling essential cookies may prevent parts of the platform from working properly, including login and payment functions.

06 Data Sharing

1bit does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. There are, however, limited circumstances in which your data may be shared with third parties, all of which are described below.

• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive the minimum data needed to process your PKR transactions securely.
• Identity verification providers — where we use a third-party service to verify your identity or age, that provider receives only the data required for that check.
• Technology providers — hosting, security and analytics providers that help us run the platform operate under strict data processing agreements and may not use your data for any other purpose.
• Legal and compliance obligations — we may be required to share data with relevant authorities if required by applicable law or in response to a valid legal process.
• Fraud and abuse prevention — in cases of suspected fraud, money laundering or serious platform abuse, information may be shared with relevant parties to protect the platform and its players.

07 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after closure to comply with our legal, financial and compliance obligations. Different categories of data are kept for different periods depending on the purpose for which they were collected.

• Account data — retained for the duration of your account plus a standard post-closure period for legal compliance.
• Transaction records — financial records including PKR deposits and withdrawals are retained for the period required by applicable financial regulations.
• Identity verification documents — kept for the minimum period required for compliance and then securely deleted.
• Support communications — kept for a reasonable period to help resolve any follow-up queries or disputes.
• Analytics data — aggregated and anonymised after a short period and not linked to individual accounts after that point.

When data is no longer needed and no legal obligation requires its retention, it is securely deleted or irreversibly anonymised so that it can no longer be linked to you.

08 Your Rights

You have several rights in relation to the personal data that 1bit holds about you. We respect these rights and will respond to any valid request within a reasonable timeframe. To exercise any of the rights below, please contact our support team.

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — if any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can request deletion of your personal data where we no longer have a legal basis to retain it.
• Right to restriction — in certain circumstances you can ask us to restrict how we process your data while a query or dispute is being resolved.
• Right to object — you can object to processing carried out on the basis of our legitimate interests, including direct marketing.
• Right to withdraw consent — where processing is based on your consent (for example, marketing emails), you can withdraw that consent at any time.

09 Children's Privacy

1bit is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any service on the platform. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has provided us with personal data, that account will be closed immediately, all data associated with it will be deleted, and any funds will be handled in accordance with our Terms and Conditions.

If you believe that a minor may have accessed or registered on the platform, please contact our support team as soon as possible so we can investigate and act promptly.

10 Security Measures

The security of your personal data and account is a priority at 1bit. We use a combination of technical and operational measures to protect your information from unauthorised access, loss, misuse or disclosure. These include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage with restricted internal access, and regular security reviews of our systems.

Your account is protected by your password, and we strongly recommend choosing a strong, unique password and not sharing it with anyone. If you suspect your account has been accessed without your permission, contact support immediately and we will act quickly to secure your account.

• All connections to 1bit.im are encrypted using SSL/TLS.
• Payment data is handled through PCI-compliant secure channels.
• Internal access to personal data is restricted on a need-to-know basis.
• Systems are monitored for unusual activity and potential security threats.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform or to comply with updated requirements. When we make significant changes, registered players will be notified via their account email or through an in-platform notification. The "Last Updated" date at the top of this page will always reflect when the most recent version was published.

We encourage you to review this policy periodically. Continued use of the 1bit platform after any update is published constitutes acceptance of the revised Privacy Policy. If you disagree with any changes, please stop using the platform and contact support to discuss your options.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 1bit handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related queries promptly.

You can also visit our FAQ page for answers to common questions about accounts, deposits, withdrawals and platform use. For questions specifically about your rights or data deletion, please mention this clearly in your message so it can be routed to the right team quickly.